Welcome
Membership Benefits
FAQs
Welcome to
Hi Neighbor Hospitality Group
Founded on the principle that quality and compassion drive hospitality, Hi Neighbor is a San Francisco-based restaurant group that owns and manages:
- Trestle, a Michelin Bib Gourmand recipient and home of the beloved $39 three-course prix fixe menu
- The Vault Garden & The Vault Steakhouse, an impressive indoor and outdoor dining experience in the heart of SF's Financial District
- MAMA Oakland, one of Oakland’s best value and dining experiences
- 7 Adams, a beloved Michelin-starred restaurant located in Pacific Heights
Join the Hi Neighbor Membership and enjoy monthly or quarterly bonus credits that can be used across any of our restaurants. Scroll below for details.
Hi Neighbor Hospitality Group
Membership Benefits
Access to a House Account
You will have a dedicated house account loaded with credits that can be used to handle payments at any of our restaurants. Credits will be loaded onto your house account either monthly or quarterly.
Any credits you don't use will roll over and be available to you as long as you hold an active membership.
- A monthly membership is $100, and you will receive $115 in credits every month
- A quarterly membership is $250, and you will receive $275 in credits every three months
Hi Neighbor Hospitality GroupNot finding what you're looking for? Drop us a line with your questions and we'll get back to you.
Frequently Asked Questions
How do house accounts and house credits work?
Your membership includes credits that can be used at any of our Hi Neighbor Hospitality Group restaurants:
We will be tracking these credits in your dedicated house account. Simply let our staff know that you're a member either by leaving a note on your reservation or telling us when you check in. Any purchases during your visit will be deducted from your house account.
If you use up all of your credits, any amount that goes over will be charged to your payment method on file — no need to take out your card at any of our restaurants again! Feel free to keep using your house account after you run out of credits. Credits will be topped-up every time your membership renews.
Any credits you have remaining will roll over and will not expire as long as you hold an active membership.
Can I still use my house account if I want to split the bill?
Yes! Just let our staff know that you would like to split your bill and have your portion paid for using your house account. We'll be able to take care of that for you.
What should I do if I need to cancel?
You can cancel at any time by accessing the "My Membership" section of your member portal.
If you choose to cancel your membership, you will still have access to member benefits and your house account until the end of the current billing period. Please plan to use any remaining credits during this time because any unused credits after your final billing period will no longer be accessible.
